RSA : 11 — Testing and synthesis
Due to Covid in person testing proved to be impossible but with our Figma prototype ready and a list of willing participants we set our objectives and created a script.
Roles
Facilitator — Beth
Observer — Joshua
Participants:
- Trauma specialist x 2
- Advocate
- Active survivor
- Active worker
- Test tester
Set up
To test, we set up a zoom linked and shared our Figma prototype and asked our testers to share their screen so we could observe.
Intro
Beth
Today we are going to show you our App prototype, as it is a prototype there are limited interactions. So there are absolutely no mistakes, any mistake you make is probably our fault. Emma is designed for women who have experienced Sexual Exploitation and/or abuse. Our goal is to support these women on their journey from survivors to thrivers. The app will be free to any women who wants to access it
The main features are:
- Supporting your Journey to better health by teaching you skills to overcome adversities
- Connecting you with Health services
- Creating a trusted community of advocates & survivors
Onboarding & Value props
Beth
So we are going to show you the first interaction process with Emma
Did you see value in Emma? What was it?/Why not?
Is it easy to understand what Emma is?
Home page
Beth
So this is the home page where you can find content, you can have a scroll around.
Do you think this content is suitable?
Is it what you expected to see?
Finding information
Beth
So If you were looking for the laws and your rights in a country, where do you think you could find it?
What was that like to find?
Talking with Emma
Beth
If you could now go back out of your rights and follow the message.
Was anything unclear?
What do you think about being asked to set up an account in this way?
Account set up
Beth
Ok now, we’d like you to go through the account set up process?
Was that process difficult to follow?
Viewing your profile
Beth
This is where your journey plan and stats will be stored. Could you start your first lesson?
Is this easy to understand?
What do you think about how the information is presented?
Logging information with Emma
Beth
Ok now that you can see your journey plan, we’d like you to start a conversation with Emma to tell her about your day?
How did that interaction make you feel?
Was anything difficult to understand?
Viewing your diary entries
Beth
Ok, if you were to see where that was stored, what would you do next?
What did you think of that?
Is it clear?
Connecting with Advocate
Beth
Follow the message
What do you think about this interaction?
Connecting with Therapist
Beth
So the scenario now is that you your Advocate has advised that you connect to a therapist, how do you think you might do this?
What do you think about this interaction?
Qualifying to become an advocate
Beth
So now we’re going to imagine that you’ve made significant progress with Emma and your therapist and it’s time to see if you would like to branch out and help others, follow the message
How did this interaction make you feel?
Results and synthesis
